CDE Solutions | Frequently Asked Questions
CDE Questions & Answers

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Whether you're looking for a POS system, payment processing, EBT and benefits, hardware, or support, find answers to the questions businesses ask before choosing a payment technology partner.

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Do you offer EBT?
Which POS is right?
What hardware do I need?
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Frequently asked questions

Answers to common questions from businesses exploring CDE Solutions.

24 questions
The right POS depends on your business, workflow, payment needs, hardware, and the capabilities you want from your technology. CDE offers multiple POS options rather than requiring every business to use the same system. You can also use the POS Match Quiz as a starting point.
CHEXIT AI is CDE's AI-focused POS solution. It is designed to bring intelligence and recommendations into the POS experience, helping businesses use technology and information to support day-to-day operations.

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CHEXIT POS is a POS solution within the CDE Solutions ecosystem. It gives businesses another option for managing point-of-sale operations alongside their payment technology.

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Yes. Clover POS is one of the POS options presented within CDE's solutions portfolio.

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CDE provides payment solutions covering credit and debit processing, EBT and benefit payments, and other payment capabilities. CDE's broader platform also includes omnichannel payment enablement and gateway technology.

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Dual pricing is a pricing approach that can display different prices depending on the customer's payment method, such as cash versus card.

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CDE's payment technology ecosystem supports modern payment experiences, including contactless payment environments where the selected hardware and solution support them.
Split-payment functionality can be used when a transaction needs to be divided across multiple payment methods, depending on the selected POS and payment configuration.
Yes. EBT/SNAP is a core part of CDE's payment solutions. CDE provides EBT processing and solutions for businesses that serve customers using SNAP benefits.

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CDE offers OTC and health-benefit payment capabilities as part of its broader benefits solutions.

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Yes. Pharmacy is one of the specialized business environments CDE serves. CDE's solutions can support payment and benefit requirements relevant to pharmacy environments, including EBT and benefit-related purchasing.

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CDE has deployed age-verification technology for convenience stores and other retailers selling age-restricted products. CDE has specifically announced deployment of TruAge, a proof-of-age solution, for convenience stores and other retailers.
CDE supports a range of payment equipment and configurations, including countertop terminals, PIN pads, mobile devices, printers, scanners, kiosks, and related peripherals.

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Yes. CDE provides asset management and deployment services that can include secure equipment storage, packaging, serialized device ordering and tracking, and customizable equipment bundling.
Yes. CDE provides web-based configuration and certification management, remote downloads and device access, custom merchant menu builds, programming, and key-injection services as part of its equipment and payment-support capabilities.
CDE serves a range of specialized business environments, including convenience stores, grocery stores, meat markets, restaurants and QSRs, salons and services, liquor stores, smoke shops, delis, farmers markets, pharmacies, and retail stores.

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Yes. Farmers markets are one of the specialized environments included in CDE's industry and solution portfolio. Mobile payment hardware and EBT capabilities can be relevant to businesses operating outside a traditional storefront.
CDE has experience serving retail and food-service environments, including grocery, convenience, restaurants, QSRs, delis, specialty retail, and other business types. The company's solutions are designed around the different payment and operational requirements of these environments.
Start by identifying what your business needs—POS, payment processing, EBT/benefits, hardware, or a combination. From there, CDE can help determine which solutions fit your environment.

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CDE provides activation and merchant support services. Its published capabilities include dedicated merchant activation calls after device delivery and customized solution training for successful transactions and back-office operations.
CDE's services extend beyond equipment delivery. Its support offering includes merchant activation, solution training, and ongoing merchant support capabilities.

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CDE brings multiple parts of the payment technology process together: configuration, payment enablement, hardware, key injection, activation, merchant support, asset management, packaging, and deployment.

That can give businesses and payment partners a centralized resource rather than requiring them to coordinate every part of the process independently.
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Go a little deeper.

Once you've got your questions answered, explore the areas that matter most to your business.

POS

Find the right POS

Compare CDE's POS options and use the POS Match Quiz to help narrow down your choices.

Take the POS Match Quiz →
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Explore payments

Learn about credit/debit processing, dual pricing, and CDE's broader payment capabilities.

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EBT

Explore EBT & benefits

See how CDE supports EBT/SNAP and OTC and health-benefit payment needs.

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HW

Explore hardware

Explore smart terminals and the hardware and deployment services surrounding them.

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Find your industry

Explore solutions built around different business environments and operational needs.

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Need more help?

If your question isn't answered here, connect directly with CDE.

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Still have questions?

Every business is different. If you don't see your question here, CDE can help you figure out which payment, POS, benefits, hardware, and support options fit your needs.