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CDE News

The holiday season is the busiest stretch of the year for most small businesses. Lines are longer, seasonal staff are still learning the ropes, and everyone behind the counter is focused on keeping things moving.

CDE News

Humans Vs. Chatbots: Don’t Neglect Your Call Center

Advances in AI have revolutionized customer support for merchant services. But nothing can replace your help desk as the key to keeping your merchants online, operational and profitable. Let’s look at how you can integrate chatbots to improve the customer experience.

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GDPR: Why It Matters for US Merchants

GDPR is a complete game changer for consumer privacy, and by extension also for businesses that handle consumer personal data. Find out how GDPR will affect US payment service providers, acquirers and merchants. by Amy Bussler

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