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Retailers need to know the importance of building customer loyalty for their business. Even convenience store owners, grocers, pharmacies, and other specialty retailers experience the benefits loyal customers bring. Returning customers spend 67% more than . . .
Sodas fountains can be essential if your business is trying to grow its dispensed beverage category. With 67% of operators noted an increase in fountain drink sales last year, owners should take a look at . . .
NACS (National Association of Convenience Stores) predicts 37.1 million Americans will go on a road trip for Memorial Day, up 6% from last year. With more travelers on the road, convenience stores, grocery stores, and . . .
Grocers, c-store owners, and other retailers have experienced a challenging labor market recently. COVID-19 impacted the labor market in many ways. Store owners are experiencing a shortage of employees, higher turnover rates, and difficulty hiring. . . .
Shopper demographics are shifting, and store owners need to learn about the generations that are going to influence their business. Convenience Store News’ 2023 consumer study revealed that Millennials and Gen Z are “increasingly shaping . . .
Convenience store foodservice has been a big trend so far this year. From boosting overall in-store sales to bringing in more customers, foodservice has brought many benefits to store owners. While foodservice is a great, . . .
Convenience store foodservice sales have boosted in-store sales to $302.8 billion, a 9% increase from the previous year, according to NACS State of the Industry Summit. The report also noted, in-store sales accounted for 33.4% . . .
Grocery stores, convenience stores, and bodegas are often frequented by in-store shoppers over an online environment, even with more consumers shopping online in other categories. A recent Grocery Store Dive article broke down in-store shopping . . .
Store owners need to know their customers. Customer behavior provides insight that allows business owners to make changes to improve their customers’ experiences. A recent NACS report dives into convenience customer behavior and identifies these . . .
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